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E-commerce

Need to know where to find information on e-commerce secure payment gateways? Each month we will be providing more useful links to guide you through the world of E-commerce.

Secure credit card gateways and merchant accounts:

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Electronic mail shots

From 31 October 2003 any company using any form of electronic promotional communication such as newsletters or special promotions will have to seek the recipient's consent. If not the electronic communication will effectively be unlawful.

Email marketing is the fastest growing component of the marketing mix and it is crucial that companies and their marketing departments stay on the right side of the law.

The latest interpretation on Directive 2002/58/EC is that, from 31st October 2003, companies using any form of electronic communication to send out promotional literature such as newsletters will have to obtain the consent of the person or company receiving it.

This 'opt in' consent will become a requirement for all UK businesses. Any electronic communication that has not been consented to will effectively be unlawful.

Companies and individuals that are existing customers must be given the opportunity to 'opt out' of receiving subsequent direct marketing every time they receive it.

Potential customers will have to give their express permission to receive any promotional emails.

There are also clear implications for companies who sell on email details of companies to third parties for marketing purposes. Directors should obtain advice in advance of the implementation of the European Directive in the UK.

To give you expert advice on Data Protection, Business Link Surrey are holding two seminars which cover the issue. Click on the titles below to book your places or, for more information, call 0845 7 49 49 49 or email success@businesslinksurrey.co.uk.


 

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